Date
7/November/2023
Share

Is Your Institution Ready to Embrace the Omnichannel Banking Revolution?

In the ever-evolving world of finance and technology, banking institutions and fintech companies are constantly seeking innovative ways to meet the ever-increasing demands of their customers. In this digital age, the ability to provide seamless, convenient, and personalized banking experiences is paramount. One such solution that has gained significant attention is Omnichannel Banking. Ascertain, a leader in fintech software solutions offers a comprehensive suite of services to help banking institutions adapt to this new paradigm and stay ahead of the curve.

What is Omnichannel Banking?

An omnichannel banking platform is a customer-centric approach that provides a seamless and integrated banking experience across various channels, including mobile apps, online banking, ATMs, branches, and more. It ensures customers can access their financial services and perform transactions anytime, anywhere, with consistent and personalized experiences.

Why do Businesses adopt Omnichannel Banking rather than Multichannel Banking?

Omnichannel vs. Multichannel Banking: Key Differences 

In multichannel, businesses use various platforms to offer their services, but they often work independently, leading to a fragmented experience. In contrast, omnichannel connects all channels, ensuring a seamless, consistent, and personalized customer journey. It centralizes data, enhances operational efficiency, and builds strong customer loyalty, setting businesses apart in today’s competitive market.

How Ascertain Can Help You in Omnichannel Banking?

Ascertain offers a suite of innovative solutions that help banking institutions embrace the Omnichannel Banking experience effortlessly. Let’s take a closer look at some of our unique features: 

1. Digital Customer Onboarding: Ascertain’s Digital Customer Onboarding solution ensures customers can open accounts seamlessly, anytime, anywhere. This feature includes auto-data capture, smart forms, eKYC and verification, mobile-friendly onboarding, automated workflow, personalization, analytics and monitoring, and regulatory compliance.

2. RinggitPay-Payment Ecosystem: Ascertain’s payment collection solution, RinggitPay, offers efficient payment reminders, multiple collection channels, and an advanced payment ecosystem. Features include e-invoice and payment links, subscription plans, admission and booking pages, checkout pages, smart reminders, auto-debit, unified interface, and quick onboarding.

3.BizAlert-Omnichannel Notification System: BizAlert is Ascertain’s Omnichannel Notification System, which seamlessly integrates with your legacy systems. This feature allows you to channel notifications from multiple systems and send them to any device in real-time. Benefits include quick time-to-market, ease of setup and use, cost-effectiveness, customer notifications for new services/updates, delinquency reduction through payment reminders, and account status updates. 

Here are few secondary reasons why Ascertain is the ideal partner for this transformative journey:

  • Proven Expertise: Ascertain has a track record of delivering cutting-edge fintech solutions and a deep understanding of evolving banking needs. 

  • Tailored Solutions: We customize omnichannel banking solutions to meet your business’s specific goals and needs. 

  • Seamless Integration: Our integration minimizes disruptions, ensuring a smooth transition to omnichannel banking.
     
  • Data Security and Compliance: We prioritize data security and regulatory adherence to protect sensitive financial data. 

  • Personalized Customer Journeys: Empower customer engagement, satisfaction, and loyalty with personalized journeys. 

  • Support and Assistance: Our 24/7 support ensures you maximize your omnichannel banking system. 

  • Cost Efficiency: Our solutions reduce operational costs, leading to a more cost-effective and profitable business.
     
  • Competitive Edge: Gain a distinct advantage in a competitive market with omnichannel banking. 

  • Innovation: Stay ahead of the curve with our latest trends, technologies, and strategies. 

  • Customer-Centric Focus: Deliver convenience and consistency to meet modern customer expectations.

By partnering with Ascertain Technologies, your institution can access all the comprehensive solutions needed for Omnichannel Digital Banking under one roof. Ascertain’s innovative features and robust solutions are tailored to enhance the customer experience, streamline operations, and boost customer engagement. Don’t miss out on the opportunity to revolutionize your banking services and stay ahead in the competitive financial landscape.

Ready to Transform Your Business with Omnichannel Banking?

Take the next step toward Omnichannel Banking success with Ascertain and experience the future of finance today!