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Retail Banking

Surprise your customers with smart, agile, and improved services through business banking process automation and integrated advanced technology.
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Introduction

Your customers are looking for quick, convenient, and personalized retail internet banking services, but are your systems ready to satisfy their demands?

The Problem

Retail banking customers are rapidly growing with increasing demands for personalized services.

With a considerable leap in modernization, driven by the penetration of mobile phones as well as financial technology, the retail banking systems are lagging greatly. This can result in decreased customer satisfaction, loyalty, and overall customer profitability to the financial institutions.

The Solution

Offer personalized and quick banking services with
Ascertain FinTech solutions.

With the robust and proven FinTech Platform solutions and retail banking products, Ascertain is enabling banks to deliver on these expectations and offer their customers a personalized, relevant, and enhanced experience. Ascertain provides retail banks with the agility to innovate and improve customer service and support systems continuously.

Solutions

Reduce Operational Costs

With customer onboarding and acquisition, bring digitized benefits from reduced operational costs and processing time.

Increase customer satisfaction

Increase customer satisfaction and loyalty with real-time notifications, alerts, user-friendly applications, and online service support.

Continuous improvement

Fulfil your customers’ needs even before they submit requests through routine improvements on the various features of all your retail banking services based on customer input and analytics, without making any changes to the core.

Accelerate Cheque technical data verification

With a robust automation and image recognition system integrated with your retail banking software, accelerate the cheque technical data verification process and reduce manual errors.

Our Technological Expertise

Cloud-agnostic
Solutions

Advanced proven solutions and applications that can run on any cloud application, seamlessly. 

Adaptive
Interfaces

Highly configurable integration layer to adapt interfacing with a legacy as well as modern applications. 

Tailor-made
DevOps

Continuous deployment and agile delivery model leveraging automation tools with necessary controls.

Robust Quality
Control

Continuous testing aided by modern tools to maintain consistent service quality. 

AI & Robotic Intelligent
process automation

Maximizing operation efficiency by automating repetitive tasks with technology-integrated AI tools.

Want to improve customer banking experiences and reduce operational tasks?

Customize and deploy our FinTech solutions based on your business requirements